Basic -
$500 /month
  • Provides essential support for routine IT issues
  • Helpdesk support (phone/email)
  • Troubleshooting software issues
  • Basic hardware diagnostics
  • Software updates and patches
  • Remote desktop assistance
Standard -
$1000 /month
  • Comprehensive support for a wider range of IT needs
  • Everything in Basic Support
  • Dedicated Shared Resource
  • Network configuration and maintenance
  • Backup and disaster recovery planning
  • Security monitoring
Premium -
$2500 /month
  • High-level support with priority response times
  • Everything in Standard Support
  • 24/7 monitoring and emergency support
  • Proactive system optimization
  • Strategic IT planning and consulting
  • Vendor management
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Custom
  • Aligned with the client’s business goals, budget, and specific pain points